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Frequently asked questions

What services does DignityHost provide?

DignityHost offers shared hosting, VPS, dedicated servers, domain registration, email hosting, and managed solutions for businesses of all sizes. You can start small and upgrade your resources as your traffic grows.
For a brand-new or small website, our entry-level shared hosting plan is usually enough. If you expect higher traffic, run resource-heavy applications, or host multiple sites, consider our higher-tier shared plans or a VPS.
Yes. Our team can help move your website, files, databases, and emails from another provider with minimal downtime. After signup, open a support ticket with your current hosting details and we will guide you through the process.
Many of our hosting plans include free SSL certificates via Let’s Encrypt and, on selected packages, a free domain for the first year. Plan inclusions are listed on the pricing page so you can compare before purchasing.
We provide 24/7 technical support through tickets and email, and live chat during business hours on selected plans. Our support team can assist with setup, troubleshooting, and common configuration questions.
Our infrastructure is built on modern hardware with redundant networking, caching, and monitoring. We aim for 99.9% uptime or better, and continuously optimize our platform for fast page loads and stable performance.
Yes. You can scale your hosting resources up or down from your client area in most cases without moving to a new server. If a migration is required, our team will coordinate it to reduce any potential downtime.
We offer a money-back guarantee on many shared hosting plans within a specified period, excluding domain registration and certain add-ons. Full details are available in our refund policy and on the product pages.

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