Privacy Policy

At DignityHost, we take your privacy seriously and are committed to protecting the personal information you share with us. By using our services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

This policy explains what information we collect, how we use and share it, and the choices available to you regarding your personal data.

1. Who We Are

DignityHost provides cloud-based solutions including web hosting, domain registration, VPS services, and related products such as web design, web development, and web applications.

Our services are available to individuals, businesses, and non-profit organizations worldwide.

2. Data Hosting & International Transfers

Information collected by DignityHost may be stored and processed on servers located in the United States and Bangladesh, or other locations where our service providers operate.

By using our services, you expressly consent to the transfer, processing, and storage of your data across international borders.

3. Information We Collect

We collect information necessary to provide services, process payments, offer support, and improve our offerings. Information may be collected through automated means such as cookies or directly from you.

Personal Information

Depending on the service, we may collect:

• Name, address, email address, phone number
• Billing and payment information
• Domain name and service usage details
• Transaction history and payment records

Financial information is used solely for billing and payment processing and may be shared securely with payment providers.

Cookies & Tracking Technologies

We use cookies to enhance functionality, remember preferences, analyze usage, and improve performance.

• Required Cookies: Essential for site functionality
• Performance Cookies: Help analyze website usage
• Functional Cookies: Remember user preferences
• Advertising Cookies: Deliver relevant advertisements

You may disable cookies through your browser settings; however, some site features may not function properly.

Customer Surveys

Participation in surveys is voluntary. Survey responses help us improve our services and remain confidential, even when processed by third-party providers.

Social Media Features

Our website may include social media features (e.g., Facebook Like buttons). These features may collect IP addresses and are governed by the privacy policies of the respective providers.

Third-Party Websites

This Privacy Policy does not apply to third-party websites hosted on our servers or domains registered through us but operated by others.

4. How We Use Information

• Provide and manage services
• Process payments and billing
• Offer technical support
• Improve products and services
• Send service-related communications and newsletters

We may generate anonymized, aggregate data for analytics and marketing purposes.

Log Files

IP addresses may be used for diagnostics, security, and trend analysis. They are not linked to personally identifiable information.

5. Disclosure of Information

Partners & Sponsors

We may share information with trusted partners to deliver additional services. Any shared data is subject to confidentiality obligations.

Service Providers

Third-party vendors may process data on our behalf for payments, surveys, or promotions. They are authorized only to perform their designated functions.

Domain Registration (WHOIS)

Domain registration information may be publicly accessible through WHOIS as required by ICANN regulations. DignityHost does not control how third parties use WHOIS data.

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Prevent fraud or illegal activities
• Protect safety or rights
• Enforce our Terms of Service

6. Your Rights & Choices

Access & Updates

You may update or correct your personal information through our billing system or by contacting [email protected].

Opt-Out

You may request removal of your data or stop receiving communications by contacting our support team.

Public Forums

Information shared in public areas becomes public. Please exercise caution. Requests for content removal can be submitted to support.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission is 100% secure.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.

9. Reseller Relationships

When services are provided through resellers, data is managed under the reseller's direction. Requests regarding such data should be made directly to the reseller.

10. Data Retention

We retain personal information only as long as necessary to fulfill service obligations, comply with legal requirements, and resolve disputes.

11. Changes to This Privacy Policy

DignityHost may update this Privacy Policy at any time. Updates will be posted on this page.

If you believe we are not complying with this policy, please contact us and we will address the issue promptly.