Getting started with cPanel
Log in to cPanel, understand the dashboard, and find file manager, databases, and email tools. Learn where to upload files, create MySQL databases, and manage domains from one place.
SSL encrypts data between visitors and your server. Learn why HTTPS matters for trust and SEO, and how free Let’s Encrypt certificates work with your hosting.
Enable free SSL from cPanel or your hosting panel. Covers AutoSSL, certificate installation, and making sure your site loads over HTTPS without mixed-content warnings.
Set up a permanent redirect so all visitors use HTTPS. Includes .htaccess rules and cPanel redirect tools so search engines and users always see the secure version.
Free SSL usually auto-renews. Learn how to check expiry, renew manually if needed, and what to do if the browser shows “certificate not trusted” or expired.
Resolve warnings when your HTTPS page loads images or scripts over HTTP. Update URLs to relative or https:// and use plugins or search-replace for WordPress.
Use strong passwords, enable two-factor login where possible, keep WordPress/plugins updated, and schedule regular backups. Simple steps that greatly reduce risk.
Unlock the domain at your current registrar, get the EPP/auth code, and start the transfer in our client area. Includes what to expect and how long transfers usually take.
Nameservers point your domain to a hosting provider. Learn the difference between nameservers and A/CNAME records and when to use each for your site or email.
Set the A record for your domain (and www) to your server IP. Step-by-step for common registrars so your domain loads your hosted website.
Configure MX records to receive email at your domain. Optional SPF and DKIM to improve deliverability and reduce spam. Includes values for Google Workspace or hosting mail.
Keep your domain locked at the registrar to block transfers. Understand WHOIS privacy and what information is visible, and when to unlock for a legitimate transfer.
DNS updates can take from minutes to 48 hours. Learn how to check propagation with online tools and what to do if your site or email does not update as expected.
A Virtual Private Server gives you dedicated resources and root access. Learn when to move from shared hosting to VPS: traffic growth, custom software, or need for control.
Connect via SSH with PuTTY or Terminal. Covers root login, creating users, and using a control panel (e.g. cPanel/WHM or similar) to manage websites and services.
Upgrade or downgrade resources from your client area or panel. Understand how scaling works, whether reboot is needed, and how to avoid downtime during resizing.
Basics of firewall rules (allow SSH, HTTP/HTTPS, block unused ports). Optional fail2ban and key-based SSH login to reduce risk of unauthorized access.
Use your provider’s backup feature or set up your own (cron, rsync, or backup scripts). Learn restore steps so you can recover quickly after a problem.
Install Apache or Nginx with PHP and MySQL/MariaDB. Configure virtual hosts so you can run multiple domains on one VPS. Includes basic SSL and security tips.
Access the client area with your email and password. View active hosting, domains, and invoices. Update contact details and enable two-factor authentication for security.
Pay by card, PayPal, or other methods from the client area. Add or update payment methods and set up automatic renewal so your services do not expire by accident.
When your hosting or domain renews, when invoices are sent, and what happens if you do not pay on time. Grace periods and suspension policies so you can avoid downtime.
Change from shared to VPS or to a different plan from the client area. What happens to your data, whether migration is included, and how to request help from support.
Eligibility and steps for our money-back guarantee. Which products are covered, time limits, and how to open a refund request. Exclusions such as domains may apply.
When to use tickets vs live chat. How to open a ticket, choose the right department (technical, billing, sales), and what details to include for a faster resolution.
Ran into trouble? Contact our Customer Success team any time via live chat or email.
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